I would like to connect with sellers in the UK who use Shopify Collective suppliers to boost their product range.
I’m interested in the messaging you use on your site about shipping charges and delivery. Using Collective can mean multiple shipping charges for the customer if they order across Collective suppliers, and I am wondering how you deal with this.
Hi @Shoplogy
This is a common challenge with Shopify Collective since items from different suppliers can trigger separate shipping charges.
Most UK sellers handle it by
Adding a clear note on product pages e.g. Ships directly from partner brand
Explaining on the Shipping page that items may arrive separately
Being transparent that shipping is calculated per supplier
Clear communication usually reduces checkout confusion and complaints