All my emails coming from the contact form have the subject ‘New customer message’. How do I change this text to something better?

Very sad indeed. For a platform that is claiming a majority share for small and medium online stores. Doesn’t even need to be UI friendly as long as we can edit the code

How the holy hell is or has this not been fixed. We pay thousands and thousands in fees, and hundreds of thousands in card processing fees. Love your platform, but this is total dogcrap . FIX this by firing your project / product manager. 415.341.2281 Kevin Graehl CTO AlienRides

I dont get this either. everytime we have to answer our customers we have to change the subject. This is just so aggrivating. And the about " this is a shopify message" inside the email i dont like to send to the customer either when i answer them. So many stupid steps before you can hit the send bu…

+1, the email forced replies with a tacky/mundane subject line and reply box highly effects workflow and looks so… Shopify. Custom features have been built for high end enterprise clients. I think at least adding a base feature to the majority of all the small-medium businesses here is practical of …

Update. Here’s my workaround for this issue. Using a contact form mailer from liquid code, you can add different hidden fields that work as “name: value” pairs in the content of the email. For example, {% form ‘contact’ %} … … This will let me receive the email with the body like: You r…

Same question here, Paul (almost three years later…). Dear Shopify team, this needs to be done as soon as possible. Thanks a lot

Since the ineffectual Shopify doesn’t seem to be doing anything for what should be a reasonably easy fix on their part … I had explained my workaround to process shopify email additional data using applescript (or a suitable scripting language for the mailbox of your choice (e.g. outlook) However,…

+1 Nearly 3 years with no response to our request.. Shopify PLEASE do something. It is not a big amount of effort to change this!

Shopify Contact form SUBJECT LINE text : How to change?

Shopify Discussion

HandHugs January 23, 2023, 9:27pm 50

Bump on this. So many case uses for this feature and I cant imagine that it would be that difficult to implement. PLEASE???

3 Likes

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Shopify Contact form SUBJECT LINE text : How to change?

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