All my emails coming from the contact form have the subject ‘New customer message’. How do I change this text to something better?

+1, the email forced replies with a tacky/mundane subject line and reply box highly effects workflow and looks so… Shopify. Custom features have been built for high end enterprise clients. I think at least adding a base feature to the majority of all the small-medium businesses here is practical of …

Bump on this. So many case uses for this feature and I cant imagine that it would be that difficult to implement. PLEASE???

Update. Here’s my workaround for this issue. Using a contact form mailer from liquid code, you can add different hidden fields that work as “name: value” pairs in the content of the email. For example, {% form ‘contact’ %} … … This will let me receive the email with the body like: You r…

Same question here, Paul (almost three years later…). Dear Shopify team, this needs to be done as soon as possible. Thanks a lot

Since the ineffectual Shopify doesn’t seem to be doing anything for what should be a reasonably easy fix on their part … I had explained my workaround to process shopify email additional data using applescript (or a suitable scripting language for the mailbox of your choice (e.g. outlook) However,…

Since today is the 1 year anniversary of my original post on 2/22/22, I thought I’d have some fun and drop another reply and see how many more years go by before this is resolved. I see there have been many more Shopify merchants sharing frustration on this topic without any response or action from …

Yeah. I was really surprised myself that nothing happens here at all. Seems like you created a little chat group for one tiny topic that shopify doesnt want to fix for no understandable reason. At least we dont understand. regards, Niko

I bumped this topic to my CSM on a few occasions and she relayed to me that an internal ticket has been created. She said she checks on it from time to time, so the reality is they must not view this as something worthy of their resources. I realize it’s a low priority but at some point the low-hang…

Shopify Contact form SUBJECT LINE text : How to change?

Shopify Discussion

jessicabb February 21, 2023, 12:16am 54

Nearly 3 years with no response to our request.. Shopify PLEASE do something. It is not a big amount of effort to change this!

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Shopify Contact form SUBJECT LINE text : How to change?

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