All my emails coming from the contact form have the subject ‘New customer message’. How do I change this text to something better?

Yeah. I was really surprised myself that nothing happens here at all. Seems like you created a little chat group for one tiny topic that shopify doesnt want to fix for no understandable reason. At least we dont understand. regards, Niko

I bumped this topic to my CSM on a few occasions and she relayed to me that an internal ticket has been created. She said she checks on it from time to time, so the reality is they must not view this as something worthy of their resources. I realize it’s a low priority but at some point the low-hang…

My vote also for changing the subject for contact form. It’s so ugly right now?!

I guess I will hop on the please implement this bandwagon. I replied to a customer without changing the subject line and the finally responded letting me know that they thought the customer service email was spam because of the subject line created by Shopify that I can’t change. I am happy to go in…

It’s very difficult when looking through my inbox and every subject line is the same to remember which email I wanted to address or which one I had just looked at. Also some email clients will lump multiple customer’s conversations into the same thread because of the subject line. I just want the c…

+1 to all of the above. Com’n Shopify, this is getting silly already. A liquid form variable to control the subject line is NOT too much to ask for.

It seems Shopify always relies on their app eco system for any improvements or tools that would be standard anywhere else. This simple request is a perfect example of really why the Shopify eco system is not working. They would rather advertise that they only charge $29 per month but forget to menti…

It’s almost 2024, rapidly approaching 4 years. This is not a complicated request. I’m sure it would take no more than 5 to 10 minutes to code the ability to the store owner’s hands. The fact that 5.6 million Shopify stores send the EXACT SAME subject line to literally tens-of-millions customers is p…

Shopify Contact form SUBJECT LINE text : How to change?

Shopify Discussion

LSC June 4, 2023, 4:35pm 61

Yep! Another vote for this basic feature.

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Shopify Contact form SUBJECT LINE text : How to change?

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