All my emails coming from the contact form have the subject ‘New customer message’. How do I change this text to something better?

Another vote for this. Has anyone figured out a way to know which product the user selected contact from?

I posted my workaround for this issue (especially from the product page) above here’s the link to my reply: https://community.shopify.com/post/1924482

It’s been FOUR YEARS. WE NEED THIS FEATURE. WHAT THE HECK SHOPIFY? Also, would be useful to route emails to different inboxes. In our case, we have contact form, returns, and wholesale forms. We want contact to go to contact@company.com, returns to go to returns@company.com, and wholesale to wholesa…

This is annoying for us too. How many replies are needed before you fix it?

Being able to route emails would be awesome. We use drag app in gmail (puts your emails into columns like Trello). I could have emails automatically go to certain columns based on subject line.

This example of a simple and valuable improvement for so many customers, after 4 years, demonstrates that Shopify management is either (or all): Oblivious, and has no system to understand customer needs Inept, and has no capability of prioritizing needs and effort to meet customer needs. Uncaring …

Hi Paul, have you heard anything back in 4 years? what are the chances you think? most developers at Shopify would have changed in 4 years, no?

hey Hank, you still work at Shopify…? any chance this has been escalated in 4 years…Covid is over…maybe it’s time to do basics?

Shopify Contact form SUBJECT LINE text : How to change?

Shopify Discussion

onescales August 16, 2024, 2:41am 80

better you switch to Shopify Forms free app (made by shopify) and then you can control . it’s easy to setup and don’t need a developer

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Shopify Contact form SUBJECT LINE text : How to change?

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