A user is experiencing issues with a Shopify cookie banner not displaying on their live website (likemotherlikedaughterco.com), despite being visible in the preview/admin view.
Troubleshooting Steps Taken:
Support Response:
Current Status: The issue remains unresolved from the user’s perspective, with a potential region-targeting configuration mismatch being the likely cause. The discussion appears ongoing, awaiting user confirmation of region settings.
I have attempted to add a Shopify cookie banner to my website. Website: Luxury, organic, natural hair and skin care products. – Like Mother, Like Daughter Co. (likemotherlikedaughterco.com). Once added there is no issues, and it is even visible through the view on the cookie banner page. However, when I go to the live page, it is not visible. Can someone please help me? Please see the attachments for visual purposes.
This is Mike from Consentik
Have you tried to open your site on a private browser yet?
I still see your cookie banner
Make sure you are on the region you set up on setting.
If it still does not show, you can try our app: Consentik GDPR Cookie Banner
