I’m try to use the shiny new customer events admin to create a custom pixel for our dataLayer/Google Tag Manager implementation. Previously, our GTM script and custom dataLayer event scripts have all been included in our theme. Here’s the basic script I put together to test this approach, using th…

Hi, After reading all the conditions/limitations and testing for a while the new Customer Events admin, I want to provide my feedback, because the new tool has many flaws: You cannot validate the tags or dataLayer before publishing because the sandbox environment does not allow to see events in …

Hi everyone, I just ran into this and I would like to point to the Shopify documentation link that helped me understand this and fix this. See link below. It doesn’t work because the GTM code is injected in a sandbox iframe https://help.shopify.com/en/manual/promoting-marketing/pixels/custom-pixel…

I followed the documentation and still can’t connect to GTM. How have you solved this?

Hi Vicko1, did you use the “Google Tag Assistant Legacy Chrome extension” ? https://chrome.google.com/webstore/detail/tag-assistant-legacy-by-g/kejbdjndbnbjgmefkgdddjlbokphdefk

Hi Gijs_shopprosNL, yes, in fact, the error we were getting was because we were debugging the tag. If we don’t debug it, it works. But during the debug we register multiple cross-domain policy errors, so we can not debug.

Our case was only to activate the gtm and than use the customer events functionality of Shopify. We did not face that issue, i’m sorry and good luck

Hello, My name’s Natalie, and I’m a product designer at Shopify. My team is improving the pixels experience by speaking to merchants who have been actively creating pixels. I’d love to learn about your experience overall and understand any frustrations or successes so that we can continue to improv…

thanks for the other option we can use. but I am testing with 3) Within the Tag Assistant Legacy Chrome Extension you should see a reference to your GTM and GA accounts. we are not able to see the data or tag from into tag assistant due to the gtm script code into the customer event code sandbox.

If the customer also consents to analytical data tracking, then the GA4 standard events are tracked. Does this :index_pointing_up: mean that the standard GA4 events are pushed to the data layer by default? I am seeing the standard events in my data layer even though I have not set up any events …

Shopify Custom Pixel - Google Tag Manager not initialising

Technical Q&A

JCM88 March 5, 2024, 12:50pm 16

Hi TGD1! Yes, the GA4 standard events should be published to the dataLayer by default if the customer has consented to analytical data. What issue specifically are you having implementing GTM with custom pixels?

Topic		Replies	Views
Google Tag Manager and New Custom Pixels Feature Not Working Technical Q&A javascript	6	401	September 27, 2024
Checkout Extensibility Upgrade AMA: Custom Web Pixels with Domaine Community Events	43	837	July 29, 2024
GA4 purchase event not being fired during checkout Start a Business analytics , conversion-rate , Google-Analytics , Paid-Ads	21	855	September 7, 2024
Web pixel with gtm Shopify Plus Google-Analytics	2	136	March 16, 2026
GTM custom pixel (Customer events) Extensions troubleshooting	1	101	May 13, 2024

Shopify Custom Pixel - Google Tag Manager not initialising

Related topics