I’m try to use the shiny new customer events admin to create a custom pixel for our dataLayer/Google Tag Manager implementation. Previously, our GTM script and custom dataLayer event scripts have all been included in our theme. Here’s the basic script I put together to test this approach, using th…

I am having the same issue, did you come up with a solution for this?

Hi AnyVast I am facing the same issue using the same guide: https://help.shopify.com/en/manual/promoting-marketing/pixels/custom-pixels/gtm-tutorial . I can see the events using console.log, but they do not get into the dataLayer. I have the suspicion that there is an issue with the implementatio…

Hi there :waving_hand: With regards to pushing Shopify’s standard events to GA, there are a number of things to check: There is a Tag within GTM for each of the standard events that you wish to push to GA Check that the user browsing the site has consented to marketing data tracking. Check yo…

Hi, After reading all the conditions/limitations and testing for a while the new Customer Events admin, I want to provide my feedback, because the new tool has many flaws: You cannot validate the tags or dataLayer before publishing because the sandbox environment does not allow to see events in …

Hi everyone, I just ran into this and I would like to point to the Shopify documentation link that helped me understand this and fix this. See link below. It doesn’t work because the GTM code is injected in a sandbox iframe https://help.shopify.com/en/manual/promoting-marketing/pixels/custom-pixel…

Hi Vicko1, did you use the “Google Tag Assistant Legacy Chrome extension” ? https://chrome.google.com/webstore/detail/tag-assistant-legacy-by-g/kejbdjndbnbjgmefkgdddjlbokphdefk

Hi Gijs_shopprosNL, yes, in fact, the error we were getting was because we were debugging the tag. If we don’t debug it, it works. But during the debug we register multiple cross-domain policy errors, so we can not debug.

Our case was only to activate the gtm and than use the customer events functionality of Shopify. We did not face that issue, i’m sorry and good luck

Hello, My name’s Natalie, and I’m a product designer at Shopify. My team is improving the pixels experience by speaking to merchants who have been actively creating pixels. I’d love to learn about your experience overall and understand any frustrations or successes so that we can continue to improv…

Shopify Custom Pixel - Google Tag Manager not initialising

Technical Q&A

Vicko1 September 24, 2023, 4:44pm 9

I followed the documentation and still can’t connect to GTM. How have you solved this?

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Shopify Custom Pixel - Google Tag Manager not initialising

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