@SarahF_Shopify I have the exact same problem!
Can you please ask the team to look into this?
Topic summary
Credly lists the Shopify Data & Analytics 101 badge as “restricted,” meaning it’s visible only to the earner and can’t be shared. Multiple learners report the same restriction and provided a screenshot showing the status.
Conflicting guidance emerged. Support told one learner there is an error and that none of the badges should be shareable, while Shopify Academy help docs include instructions for sharing to social. Participants asked the Shopify team to investigate.
One post clarified a shareability policy by credential type:
- Beginner, Intermediate Badges: Not shareable
- Expert Badges: Shareable
- Intermediate & Expert Microcredentials: Shareable
- Beginner, Intermediate & Expert Certifications: Shareable
- Beta Tester Badge: Shareable
- Example: Foundations course assessments = non-shareable novice badges; Foundations Certification = shareable certificate
Others noted Partner Academy docs and a recent education day indicated these badges are shareable, highlighting a disconnect between messaging and platform behavior.
Status: Unresolved. Action requested for Shopify to review Credly settings and confirm official shareability rules, especially for beginner/intermediate course badges versus certifications and microcredentials.
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