Shopify Discounts in Business Central

Shopify Discussion
1

Shopify Order discounts (Automatic or Code) not capturing in business central Sales orders. It shows full value. Is there a way to capture correctly.? is there a control to enable Business Central Order cannot be posted if the amount not matching with Shopify Order.

2

Hello @SB786

It sounds like there may be an issue with the integration between your Shopify store and Business Central. Typically, discounts applied to orders in Shopify should be reflected in the corresponding sales orders in Business Central.

Here are a few things you can try to troubleshoot the issue:

  1. Double-check that your integration settings are configured correctly. Make sure that the correct mapping is set up between your Shopify order fields and your Business Central sales order fields.

  2. Verify that the order discount is being applied correctly in Shopify. You can test this by placing a test order and verifying that the discount is applied correctly.

  3. Check that the sales order is being created in Business Central as expected. Look for any errors or warnings in Business Central that might indicate an issue with the integration.

As for your question about controlling Business Central order posting based on matching amounts, it may be possible to set up a validation rule or workflow in Business Central that prevents orders from being posted if the amounts don’t match. However, this would depend on the specific setup of your Business Central system and may require some custom development. You may want to consult with a Business Central expert or developer to explore this option further.

3

Thanks for your response.

I have checked shopify order in business central i can see discount. However, the BC sales order is just created without discount and it is not showing any error. When i clicked on field mapping from BC Shopify order it is not doing anything.

Is there any separate setup i need to define by each field.? Appreciate your assistance.

4

Hi!

We´re having the same problem. Have you found any solution for this problem? Seems like the last update created some issues in the integration

1 Like
5

I confirm that the same is happening to me. BC version 22.1

Discounts are visible in the Shopify Order table within Business Central but when the Sales order is created, the discount is not applied resulting in a mismatch of sales amount.

1 Like
6

Has someone already updated BC to 22.2 and can say whether the issues with discounts still persist?

7

I’m having the same issue since a recent update, have you manged to resolve your issue?