Shopify Domain I own cant be put back onto my shopify store Speak to a Human

Shopify for some reason is gatekeeping customer service and im talking to some robot asking me the same asinine question over and over. My store was deactivated by me and I went in to transfer the domain I purchased from Shopify to another shopify store and it says my domain is connected to another store… I never ever transferred it and Im starting to assume Shopify has a command that removes your domain if your store is inactive and keeps the domain in some inaccessible ghost cache almost like a secret hidden store they manage. I spent $200 reactivating old stores to double check if it was connected to one of them and it isn’t. I genuinely hope someone smarter than me finds out there’s a scam going on like Honey PayPal.