I thought this would be a really simple automation to set up but appears not so! I simply want to set up a Shopify Email automation that only emails customers who have bought product ‘A’ it then waits 10 days then emails and says ‘Hey customer, do you want to buy another Product ‘A’ for a special p…

Just spoken with Shopify Support. Apparently this isn’t possible. I’ve had it logged as a feature request. Seems crazy that such a simple automation isn’t available! Third party apps only at the moment.

Yes, you can set up a Shopify Email automation that specifically targets customers who have purchased product ‘A’ and offers them a special price for purchasing the same product again. Here’s how you can do it: Log in to your Shopify account and go to the “Marketing” tab. Click on “Email” and then…

Thanks, but I cannot see where to add the “Product purchased” trigger? Everything else makes sense but how do I add the product?

Hi @MSW76 You can set up this automation using Shopify’s built-in email marketing tool. Here are the steps you can follow: Go to your Shopify admin and click on “Marketing” in the left-hand menu, then select “Automations”. Click “Create an automation” and select “Customer winback” as your aut…

Nope! Sorry, there is no ‘Customer has purchased specific products’ option as a trigger. Maybe there was, but it’s not called that now and theres nothing else that would be relevant. Attached is a screenshot of triggers available. Ignore the ‘Get More Triggers’ these are all third party apps which I…

I would go for a “simpler” solution. Just do a check for a defined amount bought(so the price of your Product A and if that is bought means the customer purchased that item. Based on such check then you can send an upsell email after X days. If product A has similar price as other make it differe…

Shopify Email Automations - Upsell single product

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kaki5 May 12, 2023, 5:39am 6

Hello,

I also need help with this. I couldn’t find the appropriate trigger.

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Shopify Email Automations - Upsell single product

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