Shopify Facebook App error "another item with the same retailer id was already uploaded

Technical Q&A
15

I had the same error on a few products and I couldn’t tag them on Instagram. Here are the steps I took and it resolved the error. Could be a fluke but it worked!

  1. Under Sales Channels, click Facebook

  2. Under Product Status, click View all products

  3. Go to the product with the error message, select a Google Product Category

  4. Click Save