We are getting products erring out with this message “another item with the same retailer id was already uploaded to this catalog” We are getting it on products from retailers we have carried for a long time. I have tried to report it via the ‘report a problem’ function with no results. Can anyo…

We are trying to figure that out now.

This is an old workaround. The new issue is something else entirely and no one seems to know

Having same issue. Can’t get help either

Correct this is it solved. I’m still having the exact same issues. Shopify just keeps sending this same community forum saying it has the answers and we don’t!!!

Exactly! It’s not solved people

Same issues here-no responses are helpful!

Same problem here. It’s horrible entering into the holidays!!! No good response from Shopify or Facebook

Shopify Facebook App error "another item with the same retailer id was already uploaded

Technical Q&A

gfannick October 27, 2021, 4:35pm 43

I have a theory that there might be a 12-character limit and if the first 12 characters are the same on multiple items it throws an error. Just a theory.

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Shopify Facebook App error "another item with the same retailer id was already uploaded

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