Shopify Feature Spotlight: Local Pickup

Retail & Point of Sale

Topic summary

Main update: A Shopify staffer spotlights the Local Pickup feature in Shopify POS (point of sale), which lets nearby customers choose store pickup at checkout. It’s positioned as a way to reduce last‑mile shipping costs and speed holiday fulfillment.

Resource: A how‑to article is linked explaining how Local Pickup works and how to set it up in Shopify.

Feedback: One merchant reports the shared resource helped resolve their issue.

Open questions: Merchants ask if they can create a Local Pickup order directly from the POS for “Will Call” (customer pickup) scenarios that occur multiple times daily, noting this was possible on their previous POS. Another asks whether Local Pickup is available in POS Lite or requires POS Pro.

Status: No direct answers provided yet to the POS-initiated pickup workflow or Lite vs Pro availability. Discussion remains open with key clarifications pending.

Summarized with AI on December 29. AI used: gpt-5.
1

Hello Shopify merchants!

Sebastien here, and I want to help you get the most out of Shopify POS by showing you its features and how to see great results using them.

First up: have you heard of local pickup?

It’s a Shopify POS feature that helps save on shipping costs for local deliveries by letting nearby shoppers choose store pickup as a delivery method at checkout.

Leading into the holiday season, enabling local pickup is a great way to get orders in your customers’ hands faster while spending less on last-mile delivery.

Want to learn how to launch local pickup at your stores? Check out the article below to learn how it works, and how to set it up in Shopify.

How to Spend Less on Last Mile Delivery with Local Pickup

Happy reading!

2 Likes
2

But, can we set up a local pickup order from POS? We have what’s called “Will Call” which happens a dozen times per day. There was a way to do it on our old POS system, but not on Shopify POS.

3

Great, thank you for sharing, you helped me solve this problem!

4

Hi :slightly_smiling_face:

Is it a feature of the POS Lite or Pro version?