@paul_n I see you have commented on a different thread a while back posting the following flow - i believe i am after something similar to this but i cannot figure out how to plot these segments. can you create a step by step method on how you can construct a flow for my problem. I’d be very grateful. Thanks
Flow does not have a free transactional email option, which is what you need to send custom emails to merchants. Several partners have built such actions (search for “email” and uncheck “Installed apps” in Flow). If you install their app then you can use those actions. You can also use Send HTTP request to send email over a service like SendGrid.