Shopify Flow Not Triggering Email with Customer Tag

[sayeed242]

Hi,

I’ve set up a Shopify Flow to send a marketing email when a customer is tagged with Spiritual Wisdom Newsletter. The flow isn’t working, even though the tag is added correctly (screenshots attached).

Why I need this:

• A third-party form collects emails but doesn’t automate emails or add subscribers.

• I’m manually tagging customers to trigger the email via Shopify Flow.

What am I missing?

[FrankyGiap]

Hi @sayeed242 ,

How about if you can try this rule?

[sayeed242]

Hey Franky,
It looks like mine was fine, but the email triggered a few hours later. I am going to try your solution.

[FrankyGiap]

Hi @sayeed242 , you flow was trigged => problem not occur at condition, problem is that Shopify Flow app was deliver it too slow. It will fine in the long-term