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Topic summary
A user is trying to create a Shopify Flow that automatically tags customers when they submit a product review through Reviews.io, but the workflow isn’t functioning as expected.
The Core Issue:
- The Reviews.io trigger provides customer email and order_id data, but doesn’t directly connect to Shopify’s customer/order records
- The trigger hasn’t been updated to use newer Shopify Flow capabilities that would automatically provide order objects
Recommended Solution:
Use the “Get order data” action with a query like id:"{{order_id}}" to retrieve the order information. This returns a list (typically containing one order if successful), which then requires a “For each” loop to process and apply customer tags.
Testing Approach:
Add a “Log output” action after “Get order data” to verify the correct order names are being returned and confirm the query syntax is working properly. Common errors include syntax mistakes that cause the action to return all orders instead of the specific one.
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