Hello, I have a flow setup, that upon order fulfilment, the order is tagged with the conversion source data. I.e. Google, Facebook, Email etc. When I view the orders, this data is present within the conversion section. However, it is not tagging the orders, the tags it creates are blank. The flow …

Hi, one thing that comes to mind is that customerJourneySummary does not instantly populate when an order happens but it can take even one day to populate; this might or might not be the issue given you are using a fulfillment trigger. Another aspect would be to check how you are setting up a check…

When you view that info in the UI, it’s likely after Flow ran and checked for it. How are you checking for a null source? What does the workflow run look like? As G-L said most likely sometimes the customerJourneySummary is just blank, especially if it was fulfilled within a day of the order. You m…

How do I add a wait function as I believe this will solve the issue, as our partners are fulfilling orders within 12 hours. What’s frustrating though, is the data is available at the order level at the time the order is received. Checking for null seemed only possible by leaving the equals box emp…

The customerJourneySummary data may be available in one system, but there is a background process that handles making it accessible via API. This is outside Flow’s control and works the same for everyone using it. Regarding the wait step, you can put the Wait step immediately after the trigger. Any…

Thanks, I’ve added a 1 day wait step in the hope this will help.

@Danny-KD If this flow is working with the wait step would you mind sharing the details of the steps’ construction included in this flow so I can try to recreate it?

Hi, Did you somehow find a solution for this? I am trying to see my conversions but best way would be to see a tag from each order from wich source it was made. I have made flow setting Start with “Order created” then Check if “First visit source is equal to Google” then Action Add order tag Goog…

Shopify Flow - Tagging orders with conversion source data

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Danny-KD July 5, 2022, 7:16pm 3

Thank you. The empty / unknown check is done in conjunction, rather than as a trigger/filter or pre step. See attached. Let me know which flow branch you’d like more detail on.

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Shopify Flow - Tagging orders with conversion source data

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