I really need some help. We launched are new site at the end of October and connected up GA4 as per the instructions we have, utilising the new Google channel app and Google tag manager to fill in the gaps.
However, I am not seeing any conversion events when I preview from Google Tag Manager and we have had no purchase data since we went live. We have tried every fix imaginable and Google is providing little to no support with this.
Has anyone else had this problem and if so, how did you solve this? Just for ease, we have built our site using the dawn theme, it tracks page views and scroll events but we can’t see view item, add to cart, checkout or purchase conversion events.
Any help would be much appreciated!