What is going on?! Shopify used to be supportive of their customers. Now, I can’t seem to get any info on how to contact them when the issue isn’t listed. Might be time to look at other platforms, although customer service seems to be disappearing these days. SMH
Hi there @DivellaD !
Sorry to hear you’re having trouble with accessing your support options via our Help Centre.
I’d like to check a couple of things out with you, so we can ensure you’re able to get support.
While I’m happy to answer any general questions you have about using Shopify here, for any account-specific support or live contact options you would need to be reaching out via the Help Centre here.
After you enter the topic you need help with there, you will indeed see some suggested articles that might help you on that specific topic.
You can scroll down the screen from here to continue to ‘contact Shopify support’ to see those support options currently available to you.
Can you let me know what happens when you click on that option or if you’re unable to even see it when following the steps laid out here so we can ensure you get the support you need?