We are a Chinese brand holders, we built a website in shopify, we were maliciously complained about DMCA infringement, it’s very funny, the person who complained about us provided the URL of the pictures are just uploaded, and do not need to provide the source file to shopify, shopify can not ask the merchant the reason to take down the product, although we are very puzzled, but still willing to believe! Although we are very puzzled, we are still willing to believe shopify, provided all the relevant proof evidence, but shopify, still do not reply, even has closed our store. This is a dark platform. There is no protection for brands, I hope you take this seriously, because now it seems that as long as your site is being targeted, others can complain about your infringement without having to provide the source files, and shopify will believe the complaining party directly like a robot.
I hope everyone is careful.