I’m trying to get in touch with a human for support and the help center link is broken. I see that others have reported this as well. Has it really been broken for 2 months?
Topic summary
The Shopify Help Center link is currently broken, preventing users from contacting support. One user questions whether the issue has persisted for 2 months based on other reports. Another confirms the link is broken now, though they had successfully contacted support previously. Both express frustration about being unable to reach human support, with one noting they have an urgent matter requiring assistance. The issue remains unresolved with no workaround or timeline provided.
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No, I have spoken with them but it is broken now. I am trying to get in touch with them too and it is something very important so this isn’t good at all.
Great… Well, thanks for the confirmation.
Appreciate you.