Im new to shopify and i followed step by step on how to open up a site. Now im wondering why it says why my shopify payment is on hold, how much do i neeed to wait untill it gets off hold and if i get a sale does the money go in my credit card or i dont receive it
Hey @sniz
You have reached the German community but we can chat in English too, that’s no problem.
As your question was wrongly routed to the English channel apologies for the delay in answering! Is the problem still existing and if not, how long did it take to resolve itself?
And do you have Klarna active in your Shopify Payments settings or is it also in a pending state? If it is still in pending please send that to our core support team so they can activate that.
Send that to our Support team as I demonstrate here!
Hope that helps! 