Shopify Inbox chat

Topic summary

A user seeks help reducing the size of the Shopify Inbox chat bubble icon on their store.

Proposed Solution:

  • Another participant suggests modifying the bubble icon size using CSS
  • Recommends adding custom CSS code to theme.liquid file, placed before the opening <body> tag

Current Status:

  • The user attempted the suggested CSS modification but reports it’s not working
  • The helper has requested the store URL to investigate further and provide more specific guidance

The issue remains unresolved, awaiting additional troubleshooting based on the actual store implementation.

Summarized with AI on November 9. AI used: claude-sonnet-4-5-20250929.

How to reduce the chat bubble icon size?

Did you tried to change the size of the bubble icon with CSS?


Where to paste it?

The easiest way would be to put this into the theme.liquid, right before the opening Tag.

...
some code
...

...
some code
...

Not working

Store url?