Shopify Inbox Keeps Pop out, cannot be closed, customer unable to checkout

CRAZY. 8 months and no solution. Some people are using this app and losing sales because they don’t notice the problem. IT DOESN’T WORK ON IPHONE! Because of Cross-Website Tracking. Around half of the users use iphones. But instead, just app doesn’t work it makes it impossible to use your website. People should SUE shopify for this kind of negligence