A user is inquiring about potential AI-powered upgrades to Shopify Inbox. Specifically, they’re asking when Shopify might integrate AI Agent functionality into the native Inbox system.
Key features requested:
Current status:
The question remains unanswered, with no official response about implementation plans or expected release dates.
When might we expect to see an update to the Shopify Inbox system to include AI Agent functionality covered by the knowledge base app and the other MCP agents in development?
You have the MCP agents up and running for custom development. I would hope to see these integrated into the native Shopify Inbox system.
Shopify is working hard to integrate AI capabilities many core products. I don’t have a precise information regarding Inbox at this time. Keep an eye out on https://changelog.shopify.com/ and our upcoming Winter Editions announcement. Shopify Editions