When the mouse is on the chat icon, the message is displayed - “Shopify Online Store Chat”
How to remove it and if I can have the Shpoify inbox icon only on a product page and another specific page?
Hello, @yrt3
If you want to remove it.
Go to Settings > Sales channels
You’ll find Shopify Inbox listed here with the option to Remove it
No, I want to remove just the message/text - “Shopify Online Store Chat”, when my mouse is on the icon everyone can see the text.
Okay, got it.
You can try this code by following these steps:
Step 1: Go to the online store ->Theme ->Edit Code.
Step 2: Find the theme.liquid file and add the following code to the body tag
Hopefully it will help you. If yes then Please don’t forget hit Like and Mark it as solution!
Hi, thanks but didn’t work
Can you share your website url? I will check it.
For now this is confidential but it’s with every user with the Shopify Inbox Chat, maybe I didn’t paste the code correctly?
Oh I got it, it worked- Just pasted it under the head tag
Of course.
Step 1: Go to the online store ->Theme ->Edit Code.
Step 2: Find the theme.liquid file and add the following code to the head tag
Hopefully it will help you. If yes then Please don’t forget hit Like and Mark it as solution!
I pasted it but this is error
So this isn’t worked
I have modified the code. Please try again. Or you can share me your store url and password, I will check it for you.
I think because this code already in my head tag-
I just tried and didn’t work