Hi everyone,
Is there a way to remove or rename the “Automated” label that appears in Shopify Inbox? This is how it currently looks.
Hello @tracy_xoxo
As of now, Shopify does not offer a built-in way to remove or rename the “Automated” label in Shopify Inbox. This label is automatically applied to messages sent via automated workflows, such as chat replies or instant answers.
let us know if you have any issues!