This is the email message they sent to me
Dodd (Shopify)
May 13, 2022, 11:55 EDT
Hi,
Dodd here from the Shopify Risk Operations Team.
Thanks for reaching out.
The remaining payout on the account is due to be sent on 2022-06-05 (22 days).
This reserve period was initially advised in the mail from my colleague Diego on Feb 11.
This decision is made inline with the Shopify Payments Terms of Service.
The funds will be sent to the bank account on file once the above reserve has elapsed.
Please note it may take up to 10 days for this to reflect on your end due to bank processing times.
Kind Regards,
Dodd