Shopify is not hitting my endpoints for GDPR check

Topic summary

Main issue: GDPR compliance webhooks are configured via CLI (shopify.app.toml), but Shopify’s automated GDPR validation isn’t reaching the app’s endpoints.

Attempts: The user manually tested with the command “shopify app webhook trigger” and confirmed the endpoint receives events successfully.

Observation/Hypothesis: The automated GDPR check may be using cached configuration, which could explain why the live validation isn’t hitting the current endpoints.

Context: GDPR webhooks are used by Shopify to verify data access/erasure compliance; CLI is the command-line tool, and shopify.app.toml is the app’s configuration file.

Status: Unresolved and seeking guidance. No decisions or action items reported beyond manual testing; no confirmation on how to refresh Shopify’s configuration or force a re-check.

Open questions: How to invalidate Shopify’s cached configuration, and whether additional steps are required for the automated GDPR check to target the configured endpoints.

Summarized with AI on November 25. AI used: gpt-5.

Hello guys, Im desperate for help
GDPR compliance webhooks are configured via CLI (shopify.app.toml) and im trying to verify them but seems like Shopify is not hitting my endpoint.

I tested successfully using ‘shopify app webhook trigger’ in my terminal.

The automated check may be using cached configuration.

Dunno what to do