Shopify is offering to buy my domain?

Topic summary

A user is experiencing issues linking their domain to Shopify despite making DNS changes. They own the domain through Register365, but Shopify’s system shows it as available for purchase.

Key Details:

  • The domain in question appears to be “myonlinestuff.store”
  • DNS alterations have already been completed on the registrar side
  • Screenshots were shared showing the domain configuration and availability status

Current Status:

  • Shopify support (Emily_50) confirmed the domain shows as available in their system
  • Support recommended contacting the domain registrar (Register365) to resolve the discrepancy
  • The issue remains unresolved, with confusion about why a legitimately owned domain appears available for purchase

This appears to be a technical conflict between the domain registrar’s records and Shopify’s domain verification system.

Summarized with AI on November 23. AI used: claude-sonnet-4-5-20250929.

I’m not able to link to my domain.

I’ve already did the alterations on the DNS.

Hi, @thismartins .

Thank you for reaching out!

Do you currently own that exact domain on a third-party hosting site? It seems that it is available to purchase.

Talk soon,

Hi @Emily_50 ,

Yes, I do - Through ( )Register365

I don`t know why this domain still showing as available :confused:

Hi, @thismartins .

Thank you for sharing that information.

I did look up myonlinestuff.store, and it is an available domain. What third-party hosting site did you purchase this domain from? I would recommend reaching out to them, as the domain is showing as available.

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?

Talk soon,