Thank you, that worked. Of course, the option is there, whether I actually get any help remains to be seen!
I’m exhausted from spending days building this website, and completely disillusioned by the lack of support, and the absolute disregard they seem to have for their merchants. From simple shipping functionality requests that have been requested for years…to lack of contact with human beings. It seems Shopify is not what I thought I was getting and I am already regretting switching over. In the course of looking up info on Shopify I was not excited to see news on class action lawsuits and reports of shops shut down with no explanation and little to no recourse for shop owners.
It doesn’t seem like the rest are any better though. 