Steps to Resolve Custom Nameserver Issue:1. Verify in Shopify: Ensure the custom nameservers in Shopify domain settings match Cloudflare’s nameservers and are saved correctly.
- Allow Propagation Time: Nameserver changes may take up to 48 hours to propagate globally.
- Check DNS Propagation: Use tools like What’s My DNS or WHOIS to verify current nameservers.
- Cloudflare Configuration: Confirm the domain is correctly added in Cloudflare with all necessary DNS records.
- Restart the Update: Remove and re-add the custom nameservers in Shopify to push the update.
- Contact Shopify: Verify if Shopify supports custom nameservers for your domain and request manual verification if needed.
- Contact Cloudflare: If Shopify confirms the update, check with Cloudflare for any domain setup issues.
This should help you pinpoint and resolve the problem effectively!