Shopify Parallax 4.1.3 theme Search Bar Not Responding On iphone

Store Design
1

Hi Community

I am using Shopify “Parallax 4.1.3 theme” which is when I type a word into the bar and then click done the Search Bar does Not Respond On “iPhone Mobile” but works well in “Android Mobile”. Preview link shown below.

Preview Link: https://physivantage.com/?fts=0&preview_theme_id=130923888879

Please Help

Thank you

2

@Amit-RCT

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community! :blush:
Thanks for your good question.

sorry i can’t see search bar at your store how can i check?
I will check out the issue and provide you a solution here.

3

Hi, Thanks for Revert.

You will find the search menu in the footer pls check the Screenshot below.

Screenshot:- https://prnt.sc/9IIdxUcGq9qx

4

@Amit-RCT

thanks but i have check all device its work properly

5

@KetanKumar

On iPhone when we click on go button then Search is not working…but in Android mobile its working fine.
pls check Screenshot
SS: Screenshot by Lightshot

Thank You

6

@Amit-RCT

thanks for it more details

but sorry its device function doesn’t possible sorry

7

@KetanKumar
Thanks
can we have another way?

8

@Amit-RCT

do you have back up fresh same theme and check may be if you have add third party code and app store this try fresh theme

9

@KetanKumar

I have also checked the Demo theme (Shopify theme store ) same issue accrued in the demo theme too.
Link Below

https://themes.shopify.com/themes/parallax/styles/aspen/preview?surface_detail=os2-themes&surface_inter_position=1&surface_intra_position=23&surface_type=collection

I did not get Solution yet.

10

@Amit-RCT

oh sorry

This site can’t be reached

also can you please contact theme support team