I am logging into my shopify partners account and this is all it shows me, there is no way to access my dashboard which was there only a few weeks ago.
Topic summary
A Shopify Partners user is unable to access their dashboard after logging in. The account was working normally just a few weeks ago, but now only displays a limited view with no way to reach the main dashboard.
Troubleshooting suggestion provided:
- Test with a different browser or incognito mode to rule out browser-related issues
- If problems persist, contact Shopify Support directly at https://help.shopify.com/en/support
Status: The issue remains unresolved and requires further investigation, potentially with official Shopify Support assistance.
Hi Jankadlec1,
To rule out if this is browser related - can you test with a different browser or in incognito mode? If you’re still having issues, I’d recommend reaching out to Shopify support: https://help.shopify.com/en/support/