I see there are many payment waiting to be deposited to my bank on the shopify payout page. I asked support for 5-6 time across 3 month time frame. no one is helping all they say is wait for email. but no email coming. Need help. Need money back
Topic summary
A merchant reports multiple payments stuck in “waiting to be deposited” status on their Shopify payout page.
Timeline & Support Response:
- Issue has persisted for 3 months
- Contacted support 5-6 times during this period
- Support repeatedly advises to wait for an email that never arrives
Current Status:
- Funds remain inaccessible
- No resolution or concrete timeline provided
- Merchant seeking community assistance to recover held payments
An image showing the payout dashboard with pending deposits is included in the original post.
