Shopify payment

Nederlands Discussies Shopify-discussie

Topic summary

  • Former Shopify user continues receiving billing/payment orders despite no longer using the account. The linked PayPal has insufficient funds.
  • User cannot access their Shopify admin to cancel the subscription because Shopify requires paying the outstanding invoice first.
  • Seeks a way to stop Shopify from attempting to charge PayPal going forward.
  • No solutions or responses provided yet; issue remains unresolved.
Summarized with AI on December 25. AI used: gpt-5.
1

Hi,

I have used an shopify account but I dont´t use it anymore. I still get a payment order that I have to pay them. But there is not enough money in my paypal. I can´t stop the payments becous if I want to login I first need to pay before I can stop my supscription. How can I stop that they still trieing to take my money from my paypal?