Shopify Payments Disabled by Mistake — Need Urgent Manual Review (Ticket ID: fc34104a-9953-412f-ade8-a8591ae5163c)

Español Debates Shopify Payments
1

Hi Shopify Team,
My Shopify Payments got disabled even though my ID and company details are 100% verified with Stripe and Companies House.

Stripe confirmed everything is correct on their side and said this issue is from Shopify’s verification system. They also created a support ticket and asked me to contact Shopify for manual review (Ticket ID: fc34104a-9953-412f-ade8-a8591ae5163c).

I’ve already shared all documents and screenshots with Shopify Support but still haven’t received any update. This is now affecting my business badly.

I’m also a Shopify Partner and run an academy of 236 students learning eCommerce — I planned to refer all of them to Shopify, but this experience is really disappointing.

Please escalate this to the Payments Review Team for a quick manual check. My business is fully verified and compliant — I just need Shopify Payments reactivated so I can continue working normally.

Thank you :folded_hands:

2

If you have a Stripe account, try Shopify Stripe Checkout that supports most of payment methods in your Stripe account without additional commissions, only Stripe fees.

3

For now we are done with Shopify coz they terminate our accounts without any reason and now it’s enough and we are going to start a compaign against Shopify to avoid people’s from Shopify coz after everything legit and authentic their system terminate our account in error and now Shopify isn’t helping us

4

yo igual, pero directamente no validan la documentación. Tengo el pago en “modo prueba” y no hay forma que lo desactiven.