Shopify Payments

I’ve been trying for over a day to contact support and I’ve been on wait time for 5 hours now and no one is answering and I need help. What should I do to contact customer service??

Hi @MarawanAli !

You can try to refresh the page as there might be a high traffic in queue. For now, you can try to reach Shopify support here: Account Support site.

Does Shopify Payments require an SSN Number even if I already provide an EIN Number?? It has to be both or just one is enough??

and by the way I’m not a resident in the US. I just have a registered LLC there.