Shopify POS Cart Extension Not Showing Points Balance Response Value

[PythonMaestro]

I am creating POS Cart Extension. Everything is working as expected and as mentioned in the POS Cart Extension documentation ('https://shopify.dev/apps/pos/cart’).

The only issue I am facing is that Smart Grid tile not replacing Header Label (Default is App Name), with Points Label and balance value which promotion api endpoint is sending. Even when I click the tile to see all available promotions in that UI also Points Balance is not showing. I have tried both ‘balance’ value as a string data type (as per the documentation) and integer data type. In both cases, tile not showing Points Balance.

Note: I have enabled both POS Embed and POS Cart Extension. Also, even when I send same response as mentioned in the documentation, it is not showing.

Also, I have tested all these in the latest POS Android APP.

Is there anything need to do?

[RonaldG]

Hi @PythonMaestro

I encountered this issue recently after updating to “balance” from the previous “points_balance”
It seems like the documentation has been updated but the implementation still follows “points_balance”.

[PythonMaestro]

Thanks @RonaldG for your reply I didn’t tried the “points_balance” as in their documentation it’s “balance” but sure I will try this also. Although, I am in touch with one of Shopify team member related to this issue and will update here also accordingly.