My Name is Malte, Office Manager at TheWastedHour, a start-up online shop. We want to launch our first Pop Up Store in Germany soon and struggle which hardware system is the best for using it with the Shopify POS App. We thought for the beginning its the best to buy a card reader (EC terminal) from iZettle or SumUp and a receipt printer and use it with our iPad. But even after a lot of searching we are still not quite sure which card reader works best with the POS App and which receipt printer works with the App and the card reader. Can anyone in this community talk from their experience using Shopfiy POS for their Pop Up Store? We’re just looking for the cheapest entry to sell our product from our online store for the first time in real life.
Any helpful feedback and suggestion will be highly appreciated, please. Looking forward to hearing from you.
We use sum up in our shop and it works great…the problem is the implementation with shopify. It is a whole different system…you have to manually click out of shopify POS and open the Sumup app and do the transaction. Then when it comes time to do your books it is a mess…basically sumup sends you all the transactions in one lump sum every week…and shopify shows that you used an outside source for payment…and then to go back and put 2 and 2 together is a nightmare.
I assume you integrate it to have one place to manage the inventory?
I’m facing the same problem - about to start with Sumup, and wondering if it is even worth the hassle to integrate with shopify, or just to run offline and online on parallel. Based on youtube - all of them - Sumup, iZettle, Square - are mess to reconcile with bank account. Does anyone has found / knows a good solution to the issue?
there is not really any integration at all between the two…you complete the order on shopify, and then you choose the payment type (which you can customize, to say Sumup or izettle…or whatever words you want, instead of the stock"External Debit/Credit")
Then you click out of Shopify and Open Sumup and charge the persons card…there is a spot to put what you sold, or what we do is add the Shopify order number to keep track.
Then if the customer wants a receipt you have to go back to shopify to print the receipt…it is super annoying.
Hi! A bit late on this thread but I wanted to respond as I’m also forced to come up with solutions in our POS in Berlin. We have a contract with a provider (in this case, Concardis) and we have to manually type in the amount on the card reader as it has no connection to the shopify POS app. But at least we can keep the POS app open during the transaction to print out the receipt after. We use a Star printer and a socket mobile scanner, both of which are connected via bluetooth. The system works for us but it is annoying that we have to manually type in the amount on the card reader (not COVID compatible) and it also leads to errors when we’re not careful (wrong amount typed in). Also, it would be cheaper if we can keep all payment transactions on shopify payments (like our online shop) as Concardis charges higher transaction rates.
We are having exactly the same issue. We are based in Berlin and have been looking for a POS system that fits the constant changing laws in Germany (TSE, GDPdU, GoBD). Shopify if still not compatible with TSE. The law was brought in in January 2020 but by March 2021 we must have a TSE confirm system, but Shopify are claiming they will be compatible by the end of March.
So at the moment we are using Shopify online and back end and are suggested to use iZettle POS when the stores are open. However just speaking to a store owner they said the credit card charge on iZettle is more than Sumup.
@Robert_Roque Can I ask how you are dealing with the TSE if you are using the Shopify POS?
Same issue here in Austria. I just had a chat with Shopify support and the person suggested to keep using the 3rd party card reader we already have (card complete) and do the payment processing manually. Very unfortunate…
