Shopify POS only 10 products can be seen in the POS screen

Topic summary

Main issue: In Shopify POS (point-of-sale), when scanning more than 10 different products, the cart view only displays the most recent 10 items.

  • Limitation: Users cannot scroll to see items beyond the last 10 scanned, making earlier line items inaccessible on the POS screen.
  • Request: Ask if there’s a setting or option to change this behavior so all scanned items can be reviewed.
  • Impact: Staff cannot confirm that every product has been scanned before printing the receipt, increasing the risk of missed items in larger transactions.

Context/clarification: POS refers to the checkout interface used in-store for scanning and selling products.

Status: No solutions, workarounds, or official responses are provided in the thread. The question remains open and unresolved.

Summarized with AI on January 23. AI used: gpt-5.

Hi,

In POS when scanning more than 10 different products you can see only the last 10 products, you can’t scroll trough the scanned items more then the last 10. Can this be chanced somehow ? There is now no way to check if all items have been scanned before you print the recep.