Every time I meet with someone at Shopify I bang my drum about this, among
other things. Fingers crossed!
Topic summary
Core Issue:
Shopify’s B2B catalog pricing (used for wholesale customers on websites) does not automatically apply when creating orders through Shopify POS. Staff must manually look up and apply discounts, creating workflow inefficiencies.
Current Workarounds:
- One user commissioned a custom POS app that reads B2B catalog data from admin and applies line-item discounts via an app tile (workflow: build cart → add customer → tap tile)
- Limitation: Sales processed this way don’t appear in native B2B reporting; requires custom tagging and reports to track wholesale activity
- The custom app is not publicly available
Development Considerations:
- Concern raised about Shopify deprecating POS cart app extensions (February 28, 2025)
- Recommended approach: Build using Shopify’s current POS UI extension framework (discount extensions)
- Third-party app “Selly” suggested as alternative solution for customer segment discounts on POS
Status: No native Shopify solution exists. Users continue advocating to Shopify for official support. Discussion remains open with community sharing custom development approaches.