Hi all, I’m currently working on a new store and I’ve implemented the Product Reviews app from Shopify. I only added the snippet for the reviews themself so far, at the bottom of the product page. When I’m refreshing the page, the reviews take noticeably longer to load than the rest of the page. T…

Hi @dennisve , The product reviews widget is generated via a script. Scripts load after the text and the html of the page so they will always load “after” the main components of the page have loaded. You can optimize scripts to load faster, but it would be best to contact Shopify product reviews ap…

Thanks for the reply. Does this have impact on SEO performance? Or shouldn’t it matter too much? I’ll try to get in touch with Shopify about this. Thanks.

Hi @dennisve This is pretty common among all review apps we come across since they’re loaded from 3rd party scripts. These scripts usually take a “back seat” while more critical portions of the page are loaded first. Some apps may load faster than others, but you’ll almost always notice a slight l…

Hi @dennisve , Site speed does affect SEO performance. But there isn’t so much that can be done to optimize third party scripts although you could implement @JohnCodes defer solution ( with the reviews it would be better to use defer than async) or load the third party scripts only on the page they…

Thanks for the reply. I’'m not sure though where I can change the javascript from the app? I only implemented a div element. I do see the script on the live page, but I’m not sure where I can edit the script?

Hi @dennisve The script for your reviews app is likely in your theme.liquid file. I’d go into this file and do a keyword search (Command + F on Mac or CTRL + F on Windows) for reviews to see which script gets highlighted. I believe the script from Shopify’s reviews app is called something like pro…

Yes I’ve looked in there already but unfortunately it’s not in there. It doest get loaded on my page though in the source code, in the header section. So I have no clue how it won’t appear in the theme.liquid file

Do you mind sending over your store URL so I can check it out? Feel free to reply here or send me a private message.

Shopify Product Review app is loading slow

Technical Q&A

dennisve May 27, 2021, 6:43am 6

Thanks for the detailed response! I’m checking right now, and the review app is loaded via a div that I placed;

Any idea how I can test your suggestion in this case?

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Shopify Product Review app is loading slow

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