Shopify Product Reviews App Discontinued?

Shopify Apps
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Topic summary

Shopify is discontinuing its first‑party Product Reviews app; a vendor post cites May 6, 2024 as the date when existing reviews will no longer display. Merchants relying on it (including with the Dawn theme) seek free alternatives.

Shopify staff recommend third‑party apps and say they partnered to ensure free options and more robust features than the legacy app. Suggested: Judge.me and AirReviews (free/free plan), plus Vitals and Stamped (trial/paid). Other pitches include Kooee Reviews, Ali Reviews, and Omnisend.

Migration guidance: export current reviews as a CSV and import into a new app; several apps accept the Product Reviews CSV without reformatting. Links to an export guide and comparison resources were provided.

Concerns raised: added costs versus WooCommerce, lack of notice, and unplanned development to replace custom code built around the old app. One merchant asked whether Shopify would reconsider keeping it active.

Status/open items: no official reversal announced; the cited cutoff date comes from a third‑party post. A question remains on whether it’s still possible to create/export a CSV from Product Reviews now.

Summarized with AI on December 18. AI used: gpt-5.
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Hey there @lilshopaccount

I definitely understand your concern and I am happy to make a few app suggestions for you in place of the Product Reviews app. The ones I have suggested below are for general review collection. There are other ones available specifically tailored for importing products from Aliexpress, Amazon, etc. All suggested apps are highly rated in our app store and used by thousands of merchants each.

Free/Free Plan available:

Judge.me: Product reviews | Shopify App Store - Confirmed with our Built for Shopify status.

AirReviews Product Reviews app | Shopify App Store

Free trial + Paid plan

Vitals: Boost Your Store Conversions with 40+ Features | Shopify App Store

Stamped Product Reviews | Shopify App Store