Google sale channel automatically got disconnected from merchant center, after connecting merchant center , its showing zero products are available to the google channel. i tried reinstalling the app, but its not working. I Checked product details, product setting showing its visible to google. can you please help me with this
Hello @avinash_E ,
I am Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot.
It seems that there may be a problem with the connection between your Google sale channel and Merchant Center account, as even though the product details and settings show that they are visible to Google, it is not showing any products available for the Google channel after reconnecting the Merchant Center account.
To address this issue, you can try the following steps.
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Verify that your Google sale channel is properly linked to your Merchant Center account by checking the “Settings” > “Linked accounts” > “Google” section in your Shopify admin panel.
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Make sure that all your products are set up correctly in the Google Merchant Center account, including valid GTIN, MPN, and brand information.
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Check for any errors in your Google Merchant Center account and fix them to ensure that your products can appear in the Google sale channel.
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If the issue persists, contact Shopify support for further assistance and specific guidance based on your store’s setup.
I hope this helps!
Gina
Once you have connected it, you may want to try and make a bulk edit to all products, this triggers a push of data to Google Merchant Center.
You may also try to contact Shopify support to push all data.
Also make sure that you check in Google Merchant Center, the info you get in Shopify is not always up to date or accurate.
If you continue to have issues, you may want to consider a more professional tool such as: https://apps.shopify.com/multiple-google-shopping-feeds