Shopify recover password form not working

I have just created a Shopify website and on my login page, when I try to go through the recover password process, it throws an error that the account is not available even though the accounts are existing. I don’t know if there’s something I am missing regarding setting up password recovery forms. Also when a new user is created and I try the recovery process it throws an error regarding not finding the default template.

I would deeply appreciate any help.

The link to the shopify website: https://compriss.myshopify.com/account/login?return_url=%2Faccount#wf-form-Recover-Password