Shopify Recurring Billing API

Retired Boards Appdev Graphql Basics And Troubleshooting
1

I have my app with monthly billing cycle , and a store has paid last for november -december cycle and not paid after that , If I check the recurring billing api it shows active status , but the store has not paid for it , can anyone help how to solve this issuue ..

{
    "recurring_application_charges": [
        {
            "id": 1234567,
            "name": "Premium Plan",
            "api_client_id": 1234567,
            "price": "55.99",
            "status": "active",
            "return_url": "abc.com",
            "billing_on": "2022-05-15",
            "created_at": "2021-08-18T15:06:09+05:30",
            "updated_at": "2022-04-15T16:22:20+05:30",
            "test": null,
            "activated_on": "2021-08-18",
            "cancelled_on": null,
            "trial_days": 0,
            "trial_ends_on": "2021-08-18",
            "decorated_return_url": "abc.com"
        }
    ]
}
2

Hi @RobinKaith

We’re going to need a little more info for this issue - could you please fill out the Report an Issue form found under the Partners Support section? Any additional information you can provide around this issue would be very helpful, including your app’s ID, the shop ID and expected behaviour vs. the behaviour you are experiencing. Thanks!

1 Like
3

Hi , Thanks for the revert here , I have also report this issue on partner chat and my ticket ID : 30407535 with all deep details . Please let me know for the same .

And as stated by you in your message I will alsio report an issue wuth this ticket ID , and waiting for immediate action on this .