Shopify REST Order API request returns empty response with 200 response code

Retired Boards Appdev Graphql Basics And Troubleshooting
1

Hi,

We are monitoring strange API appearance in our logs. This request returned an empty response instead of a valid JSON:

2022-08-09T11:58:10.422+03:00> URL: https://xxxxxxxxxx.myshopify.com/admin/api/2022-07/customers/6208108658839/orders.json?limit=250&status=any&financial_status=paid,partially_paid,partially_refunded> Response code: 200> x-request-id: 05758957-fe75-4b20-b974-157239a6a140> Response:

When we attempt to re-try the same request using Postman, there is a valid correct response. It seems that the Shopify API possibly has an issue of returning empty API response at certain moment of time.

It would be great if someone from Shopify technical team can review this case (x-request-id included).

Thanks in advance!

2

Hi @ArchitechproOU . We have checked the logs here for the request-id and it does not appear to show any errors with the calls from the app “courses” on the 8/9/22. There are some previous forum posts that indicate you may need to include “status=any” to get some results on customers-orders though.

3

Hi @KB77

Thanks for checking that, but:

  1. If the request params were incorrect, they would not work when we trigger the same test request using Postman, right? And it works, so params are used correctly, we assume.

  2. Our request params contain &status=any&financial_status=paid,partially_paid,partially_refunded.

According to logs available on your end, what was the response returned?